{"publisher":"Customer Support Reviews","checked":"2026-10-08","currency":"USD","license":"CC BY 4.0","products":[{"id":"intercom","name":"Intercom","vendor":"Fin (formerly Intercom)","website":"https://www.intercom.com/","pricing_model":"per agent","from":"$29 per seat a month, billed annually","free_plan":null,"monthly_billing":true,"plans":[{"name":"Essential","annual":"$29 per seat a month","monthly":"$39 per seat a month","includes":"Fin AI Agent, Messenger live chat, email, shared inbox and ticketing, pre-built reports, public help center","source":["https://www.intercom.com/pricing"]},{"name":"Advanced","annual":"$85 per seat a month","monthly":"$99 per seat a month","includes":"Adds multiple team inboxes, Workflows automation builder, round robin assignment, private and multilingual help center, 20 free Lite seats","source":["https://www.intercom.com/pricing"]},{"name":"Expert","annual":"$132 per seat a month","monthly":"$139 per seat a month","includes":"Adds SLAs, balanced 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